Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...

E-commerce may make shopping more convenient, but it has a dark side that most consumers never see. Say you order an electric toothbrush for Father’s Day and two shirts for yourself from Amazon. You ...

Customers living near a free drop-off location who decide to return their package through UPS may have to pay a $1 fee, an Amazon spokesperson said Tuesday. "We offer convenient, easy returns to ...

The holiday season is in full swing, and for many, Amazon Prime has been a go-to for Black Friday shopping. While the platform offers competitive deals and Prime perks, the need for returns might ...

In Amazon’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Staples today announced that by July 31, 2023, all Staples U.S. Retail locations will be accepting free, label-free, box-free returns for Amazon customers. Eligible ...