Apple began a support Twitter account early in 2016, answering customer queries and tweeting out the occasional iOS tip. It has now expanded into a dedicated Apple Support YouTube channel. The account ...

Apple is expanding its social media outreach. The company has just launched a new YouTube channel to teach people how to use their Apple devices, like the iPhone and iPad, via video tutorials. The ...

Apple has made it easier to navigate through the new HomePod smart speaker, thanks to the new set of tutorial videos freshly uploaded on YouTube. All videos found on the company's Apple Support ...

Apple today shared two new iPhone XS and ‌iPhone‌ XS tutorial videos on its YouTube channel, both of which are designed to highlight available features on the new devices. The first video is designed ...

Need help with an iPhone, iPad, Apple Watch, Apple TV, Mac, or other Apple product but not sure how to get support? No problem. Apple can show you the right path with its dedicated support app and ...

For some time, Apple has given the Designated Family Tech Support Personnel among us a small reprieve with its “ Find out how” selection of tutorial videos. While they don’t really tackle inevitable ...

Apple is capitalizing on the popularity of the Fifa World Cup tournament to teach iPhone X owners how to use advanced features of the smartphone's camera. Published on Thursday morning to coincide ...

Apple is adding an AI chatbot to a 2nd app. After adding the beta feature to the Support app earlier this month, Apple is now testing Asa – the "AI assistant for Apple sales" inside its retail ...

An IT or cybersecurity professional who needs to or wants to support Mac users may benefit from the Apple Certified Support Professional certification. The certification — ACSP for short — verifies ...