Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

Asus this week apologized for terrible user experiences with its product warranty and return service, but it may not be enough to restore its reputation. The company issued the apology days after ...

A little over one year ago I bought an Asos ROG Zephirus G14 while on a business trip in the US. I did so because I live in Japan and, while the same model is sold here, it is only with Japanese ...

Asus has been spending some time in the woodshed lately, thanks to the recent spate of melted CPUs and the company's unforgiving warranty policies related to the issue. In just the past week, popular ...

When the Asus Eee PC first hit the market, enthusiasts expressed frustration with a small yellow sticker on the bottom of the device which informed owners that their warranties would be void if they ...