I purchased my $1,499 ASUS laptop in April 2016. I took out more money on my student loan and settled on what seemed to be the best value for the dollar. I was sadly mistaken. Minor problems with the ...

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

Asus has launched a new Drop Zone initiative at select ASUS Exclusive Stores, allowing customers to drop off their laptops for repair without visiting a standalone service center. This aims to enhance ...