Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists differ from ...

Forbes contributors publish independent expert analyses and insights. I write about improving the value of your business. Jill Nelson recently sold a majority interest in her $11 million telephone ...

In the pursuit of enhanced patient care and streamlined operations, modern medical practices are utilizing virtual medical receptionists as a solution. Practice administrators and doctors are ...

A negative front-office experience can put your customers in a bad mood and taint their perceptions of your products or services before they even meet you. Your front office and front-office employees ...