The Barcode Group reports on the rise of BOPIS in retail, combining online and in-store shopping, enhancing customer ...

Forbes contributors publish independent expert analyses and insights. I cover major developments in the retail industry. Primark, the value chain has again reported strong sales, as management of ABF ...

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between ...

Picking up an order that you placed online or over the phone is nothing new. The convenience of buy online, pick up in-store, or BOPIS, has become increasingly popular in recent years, with the 2019 ...

Plus, read below to find how it could impact shoppers IKEA is now charging for its Click and Collect service from stores – and the change won’t go down well with shoppers. Customers must pay £2 when ...

Lisa Jack is an academic advisor to the ECR Retail Loss Group (www.ecrloss.com). Primark is a member of ECR but did not pay or contribute towards the underlying research for this article. Regina Frei ...