The new service allows customers to shop online across baby, kids and decorative nursery products and toys. UK retailer John Lewis Partnership has said it will temporarily halt its click and collect ...

Online shoppers in the U.S. are increasingly using click-and-collect services as a way to avoid not only shipping costs but also potential problems with delivery. The service, now offered by most ...

When shoppers come to the store to pick up items ordered online, 37% make additional purchases that they were not planning on, according to new research from OrderDynamics. But "superconsumers" – ...

The Barcode Group reports on the rise of BOPIS in retail, combining online and in-store shopping, enhancing customer ...

One of the key skills that Kroger Co. hopes to gain from its acquisition of Harris Teeter, completed at the end of January, is in the way it executes its online grocery offering, Kroger executives ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Click-and-collect (also known as BOPIS, or “buy online, pick up in ...

Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs in the bowl you are balancing on your head. It takes equal parts strength, endurance, balance and ...

Amazon is launching a delivery option that will let customers retrieve parcels from staffed counters at U.K. and Italian retailers, aiming to take advantage of the popularity of click-and-collect ...

LONDON (Reuters) -British retailer Marks & Spencer has resumed taking click and collect orders for clothing after a nearly four-month hiatus following a cyber hack and data theft that impacted its ...

Sainsbury’s chief executive Justin King has said the UK grocer does not plan to follow rivals Tesco and Asda and offer a click-and-collect grocery service. Tesco and Asda are investing in allowing ...

Shoppers face "click-and-collect chaos" this Christmas as retailers have been facing overwhelming demand for the service, says the Daily Telegraph. Record demand means stores around the country are ...