For example, this week I called customer service to address issues with my internet and cell phone — and, hopefully, refund some fees. In both cases, customer service did nothing for me. Despite ...
Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...
Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
Co-Host, "CBS Mornings" and "CBS Mornings Plus" Tony Dokoupil is a co-host of "CBS Mornings" and "CBS Mornings Plus." Dokoupil also anchors "The Uplift," a weekly series spotlighting positive and ...
(WHNT) — How thoroughly does your company track comments left by clients? Knowing what to do when a negative review or complaint appears online about your company is important since it may ...
Finra has submitted proposed rule amendments to the SEC seeking to increase the minimum fees assessed in cases where registered representatives seek to have customer information expunged from their ...
Almost 4,000 years ago, a Mesopotamian man named Nanni was so disappointed with the copper he bought from a trader named Ea-nāṣir, that he decided to write a formal complaint. Today, this Bronze Age ...
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