The food industry needs to take a hard look at what data provides a competitive advantage and what foundational, core ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

• Track email open/click rates based on how customers set up their preference control center. Ultimately, a marketing ...

Building a customer data strategy doesn’t just require collecting as much information as possible or having fancy dashboards that look great in meetings. It’s also essential to collect the ...

Business leaders are urged by Donald Thompson to leverage real-time, granular data and frequent pulse surveys to understand ...

One quarter of organisations surveyed for the third Carruthers and Jackson Data Maturity Index found to have no data strategy ...

Intel data center and AI boss Justin Hotard is leaving to become Nokia’s next CEO—a move that happened not long after the ...

The Indian Institute of Management Kozhikode (IIMK) offers a programme called Data Analytics for Business Strategy: Essential ...

Much like a carpenter with a workshop full of tools, having access to numerous data sets doesn’t guarantee the creation of a functional strategy. But when the range of tools is streamlined to ...