When choosing customer relationship management (CRM) systems, it is important to look at the specific features and tools required to enhance interactions with your customer base. Many standard CRM ...

Open source CRM platforms are gaining renewed attention in 2026 as businesses rethink cost control, data ownership, and long term flexibility. Instead of locking customer data inside vendor controlled ...

CRM software can help small businesses automate tasks, increase customer retention, and generate better leads for sales and marketing teams. — Getty Images/Westend61 Marketing, sales, and customer ...

It’s been over a month since we last checked in on American Bancard, SugarCRM and Levementum in our Extreme CRM Makeover, Open Source Edition series. In the last ...

CRM implementations often fail for a simple reason — sales teams don’t see personal value in using them. This contributed piece explores how distributors can shift CRM from a management reporting tool ...