When my grandmother passed away last year, my mom inherited her Rolex: a dainty ladies' watch with a distinct, scalloped pattern on the gold band and a circle of small diamonds lining its round face.

This story was featured in The Must Read, a newsletter in which our editors recommend one can’t-miss story every weekday. Sign up here to get it in your inbox. At Grand Central Watch, a repair shop in ...

Greg Petronzi was a psychologist and professor when he got into watchmaking on the side. Now he repairs vintage Rolex watches and works on pieces worth six figures. Petronzi said his watchmaking ...

A Rolex retailer said they wouldn't try to fix my grandma's old watch. Rolex's policy says they can't guarantee service to watches discontinued over 35 years ago. Some independent watchmakers repair ...