James Glover (CEO of Flint Learning Solutions) helps HR professionals transform behaviors in their organizations to solve business problems. Providing professional development opportunities is ...
Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF. What is a metric? As implied in the language cited above, a metric is an ...
In this chapter, the committee begins by discussing metrics in general, including terminology and a kind of taxonomy of metrics, what metrics cannot do, and some thoughts on measuring trust and ...