After 10 years in print journalism, Nick transitioned to the home improvement space. He has specialized in maintenance, mortgages, home warranties, moving, car shipping, home security and more for 7 ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

Q: My parents bought a refrigerator in 2012. The Electrolux refrigerator had a problem and needed to be repaired about eight times. Finally, in late 2017, it had to be replaced because it was deemed ...

We spoke with three appliance experts to find the most reliable refrigerator brands. We also asked them for their favorite ...

Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...

When Vivian Glassman’s refrigerator stops working, a Sears technician refuses to service the appliance. The reason? It’s not in the kitchen. Does she still have to pay $75 for the service call?

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair? QUESTION: We had a Sears technician come to our home ...

Appliances can be expensive so when they break, it can be irritating. Many people pay for extended warranties, but as one woman found out, sometimes those warranties do not make it any easier to get a ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

The water dispenser on Donica Harris’ Kenmore Elite Refrigerator doesn’t work, but Sears won’t help her fix it. Can anyone repair this appliance? Q: I have a Kenmore Elite refrigerator, which I ...