Today Verizon Business announced the addition of Genesys Cloud, to the company's global customer experience and contact center offerings. BASKING RIDGE, N.J., Feb. 22, 2021 (GLOBE NEWSWIRE) -- As ...

Verizon on Tuesday said it would sell its cloud hosting and data center business to global data center operator Equinix for $3.6 billion, following a year of speculation that the carrier was ...

CEO has outlined a major shift toward AI driven customer service. The company plans large scale use of artificial intelligence to handle routine customer queries. Management signaled that a ...

State and local officials — including Florida Gov. Rick Scott, center — were on hand with company officers to cut the ribbon to Verizon Communications Inc.’s new Center of Excellence building in Lake ...