As we navigate the complexity of modern business, it’s becoming clear that a human decision maker is at the heart of every ...

It is crucial that the company understands its customers' needs and preferences to develop a differentiation strategy. drive innovation in order to address these wants and needs continuously. What is ...

A strategic inflection point refers to a major change to a business’s competitive environment, which could result in positive or negative outcomes. A strategic inflection point refers to a ...

Yang Li is the director of corporate strategy at Microsoft. Karim R. Lakhani is the Dorothy and Michael Hintze Professor of Business Administration at Harvard Business School and the chair and a ...