When the door on Lauren Butcher’s new GE range shatters, the company makes her wait two months for a repair. She wants a new oven. Who’s right? Q: I purchased a new GE electric range. I had it ...

David Nelson’s General Electric wall oven, ordered weeks ago, hasn’t arrived. And now, even though he canceled his order, the refund is missing in action, too. What should he do? Q: I o… ...

All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster?

Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?

We've tested and reviewed products since 1936. Read CR's review of the GE Profile PT9050SFSS wall oven to find out if it's worth it.

The oven started throwing a fault code (F350), which I temporarily fixed by replacing the temperature sensor — only to have the problem return, now requiring a control board.

Q: I ordered a GE wall oven with installation and delivery from Sears.com. The company promised an email or phone call within 24 hours to schedule the installation. I never heard from them.