Since the early twentieth century, competition policy has sought to create level playing fields within the physical marketplace. Recently, antitrust has become a hot button topic on the global stage, ...

Retailers have been competing fiercely to lure holiday shoppers into their stores with doorbusters on Black Friday for decades, continuously refining offers and marketing in an evolution that has led ...

NEW YORK--(BUSINESS WIRE)--XY Retail, the global commerce solution that helps retailers streamline omnichannel operations and foster the strongest, most meaningful, and profitable relationships with ...

DALLAS--(BUSINESS WIRE)--Symphony RetailAI, a leading provider of end-to-end, integrated AI-powered merchandising, marketing and supply chain solutions for retailers and CPG manufacturers, today ...

Forbes contributors publish independent expert analyses and insights. I write about mobile commerce innovations impacting consumer behavior. This article is more than 9 years old. For a generation ...

In today’s always-on, highly competitive marketing landscape a printer can no longer just offer a conventional siloed service offering of only putting ink on paper. Customers are demanding an ...

Going into the FIFA World Cup 2014, Argentina’s prolific scorer, Lionel Messi, widely considered the world’s best attacker, was expected to steer his team to victory. But he didn’t score a field goal ...

Omni-channel remains an elusive goal for many retailers - but Rack Room Shoes is a success story in progress. After the NRF 2018 retail show, they told me their story - and the challenges ahead. In ...

UK retailers are letting down their customers by not investing in a quality mobile app that complements the in-store and website experience, new research has found. A study of 1,000 smartphone users ...

There is no doubt about it – according to the pundits, the future of the customer experience is well and truly “omni-channel”. But just what is this much-talked-about phenomenon? Is it simply a fancy, ...