It seems like every time I turn around there’s another article published about the importance of an omni-channel strategy . Businesses of all types and sizes have been expanding their online presence ...

WEST NEW YORK, N.J. & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Incisiv, in collaboration with Blue Yonder and Microsoft, today released the 2023 Omnichannel Experience Index, assessing top retailers' ...

SAN FRANCISCO--(BUSINESS WIRE)--PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that The Lovesac Company, (Nasdaq: LOVE) the home furnishing brand best ...

Two years ago, premium bodywear brand Wolford was on the verge of upgrading its e-commerce site. But with consumer behavior changing rapidly in the midst of the pandemic, its newly arrived Global ...

In the digital era, customer interactions with brands span across various touchpoints: Websites, social media, email, in-store visits and mobile apps. As the leader of a digital marketing company, ...

In a recent conversation, I was asked what I felt was the driving force behind the technology innovations disrupting businesses across the globe. Expecting some sort of a cloud computing-centric ...

"ON24 AI Propel+ gives them the speed, AI-powered content capabilities and first-party customer engagement data to compete and win. By turning every virtual engagement into a global, multi-channel ...

The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have experienced a single-channel touch point via the brick-and-mortar store. Today, this ...

Omni channel technology of online retail business. Multichannel marketing on social media network platform offer service of internet payment channel, online retail shopping and omni digital app. At a ...

I’ve been discussing the topic of customer experience (CX) with quite a few companies, and have been repeatedly drawn into the omnichannel vs. multichannel debate. The first aspect people often ...

It's tough out there for Lowe's and Home Depot, but both firms CEOs are determined to keep the technology investment on track. One of the retail markets to ‘have a good pandemic’ was the DIY and home ...