Amazon Web Services (AWS) just released Amazon Connect — its "simple, scalable and reliable service" for running call centers. The service uses automatic speech recognition and artificial intelligence ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...

Verizon Business today announced a new Verizon AI Connect deal with Amazon Web Services (AWS) to provide the resilient high-capacity, low-latency network infrastructure essential for the next wave of ...

Verizon announced a deal with Amazon Web Services on Monday to build high-capacity fiber routes connecting AWS data centers, ...

Verizon Business (VZ) struck a deal with Amazon Web Services (AMZN) on Monday under which the U.S. telecom will build new ...

Verizon Business and Amazon Web Services (AWS) struck a deal to use the operator’s AI Connect portfolio to build high ...

Verizon Business (VZ) announced a new Verizon AI Connect deal with Amazon Web Services (AMZN) to provide the resilient high-capacity, low-latency ...

A massive Amazon Web Services outage took down dozens of major websites and apps early Monday, affecting platforms like Disney+, Reddit, Lyft, and United Airlines.

Under the Verizon AI Connect deal, Verizon will construct high-capacity, long-haul fiber routes to link AWS data centers, ...

Verizon Business and Amazon Web Services (AWS) announced a new network collaboration — Verizon AI Connect — to accelerate AI applications at scale. Under the agreement, ...

Amazon Web Services, a cloud platform that supports a portion of the internet, experienced a massive outage on Monday.