This year only has just over one-and-a-half months in the books so far, but multiple companies have already announced layoffs ...

Allstate is discovering soul-less generative AI models, made up of entirely data and code, are more empathetic than a lot of its human representatives.

Insurance company Allstate has revealed that almost all of the communications its reps send out are written by AI. As the Wall Street Journal reports, it's a surprising revelation, highlighting the ...