Usually Amazon has a fairly basic refund policy. It works like most retail stores in that you have to get the item back to the retailer in a limited amount of time. The company makes the details very clear on its website: Related: After bankruptcy,

Waiting to get your money back for a return can be a frustrating process depending on the company you bought from. For some Amazon customers, that wait time appeared to have no end in sight until this spring.

Amazon is sending refunds for product returns dating as far back as 2018. The company says these relate to historical cases where it had been unable to verify receipt of faulty products sent back by customers …