Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Using Hanlon’s Razor and maintaining empathy in customer service takes a little practice. It helps having a mentor like Bob ...

The definition of the restaurant is evolving. Spaces are becoming more creative and efficient as operators cite more ...

How Major’s Diner in Pine Valley, Trilogy Sanctuary in La Jolla and three other San Diego small businesses weathered the ...

SANTANDER has issued an update after announcing the mass closure of almost 100 branches in a major blow to the UK high street ...

Kura Sushi Inc. (Headquarters: Sakai City, Osaka Prefecture), one of the world's most popular conveyor-belt sushi chains, announced that it will open its largest-ever Kura Sushi restaurant with a ...

SAP's Business Data Cloud announcement was one of the most ambitious in the company's history. It also raised a flurry of ...

Bees in Provence with honey mascarpone cheese and with Marcona almonds, lavender lemon whipped ganache, honeycomb plaque and Marcona almond sable Breton. Courtesy Craftsman and Wolves. Parmesan ...

Related: The Lobsters at this No-Fuss Virginia Restaurant are Out-of-this-World Delicious Related: This Unassuming Restaurant ...

Vibrancy is on the table for Penticton’s expanding food scene. Inspired and motivated, a team of talented entrepreneurs have ...

Tucked away on West Pico Boulevard in Los Angeles sits a burger sanctuary that’s been serving up slices of Americana long before Instagram food influencers roamed the earth. The Apple Pan isn’t flashy ...

Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...