Sales CRM and marketing automation tools aren’t just systems; they play a key role in how companies generate revenue and ...

Zapier reports that enterprise automation connects processes in complex organizations, improving efficiency while addressing ...

Insightly provides a comprehensive set of features for managing customer relationships, including strong contact management, ...

Customer data platforms were born in marketing, but they’ve outgrown the martech realm and now touch many more departments, which is causing the market to expand rapidly. Fortune Business Insights ...

NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

Google GOOGL GOOG has confirmed a data breach that has affected some of its customers. The breach was attributed to a hacking group known as ShinyHunters, also referred to as UNC6040. Google Links SMB ...

Cisco has disclosed that cybercriminals stole the basic profile information of users registered on Cisco.com following a voice phishing (vishing) attack that targeted a company representative. After ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

July 26 (Reuters) - U.S. insurance giant Allianz Life said on Saturday that hackers stole the personal information of the majority of its customers, financial professionals, and select Allianz Life ...

U.S. insurance giant Allianz Life has confirmed to TechCrunch that hackers stole the personal information of the “majority” of its customers, financial professionals, and employees during a mid-July ...

Health system Texas Health Resources had lacked a unified, enterprise-wide view of its patients' interactions across care venues, hindering its ability to deliver personalized, coordinated experiences ...