A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause.

You’ve probably heard about the couple jailed in Mexico after filing numerous credit card chargebacks over timeshare fees. They reversed nearly $120,000 in charges from their timeshare company and ...

As Sherry Warren and her husband prepared for their upcoming Celebrity cruise, she bought a colorful passport case. The little wallet was stylish and protective, with Radio Frequency ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer ...

Since January 8, 2025, United States citizens need an Electronic Travel Authorization (ETA) to visit Great Britain. The ETA costs about $21 (as of April 9, 2025), and the online application process is ...

Would Hertz accuse a customer of completely ruining a rental car even if it was returned in perfect condition? According to Darleen Brazoban, the answer is yes. Brazoban says she drove a Hertz vehicle ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

Don’t make the passport mistake these Princess cruise ship passengers made. You’re in the danger zone if your passport has less than six months left before it expires. Bob Gersna and his wife planned ...

American Airlines left Brooke Krukenberg and 24 family members stranded in North Carolina after canceling their flight home to Iowa. As the group scrambled to find alternative transportation, airline ...

On the last night of her recent Royal Caribbean cruise, Amy G. bought a beautiful diamond ring on the ship. She was quite pleased with her purchase – especially ...