The wireless carrier dismantled its DEI programs to gain Federal Communications Commission approval for its $20 billion ...

Verizon Communications said Thursday that customers who were affected by Wednesday's cell service outage can redeem a $20 account credit through their Verizon account.

Down for 10 hours and what do customers get from it? This is why the Verizon network went down, and how the company has ...

The outage lasted roughly hours, affecting more than 1.5 million U.S. Verizon mobile users. Now the company is offering a ...

Verizon Communications is giving consumers $20 for their troubles following a service outage Wednesday, but precise details about the outage’s cause remain elusive, at least for now.

Reynolds explained that the CPUC moved forward with a “public interest balancing test,” where “the company's programs ...

Verizon customers impacted by the recent service outage can soon claim a $20 credit. Here's what Illinois users should know.

As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Verizon has received all approvals it needs for a $9.6 billion acquisition of Frontier Communications, an Internet service ...

Verizon issues $20 credit to customers after Wednesday network outage. Business accounts contacted separately for ...

Verizon is offering a credit after more than a million customers were without service during a seven-hour outage that ended ...