This article describes a problem with CD or DVD drives not work, or is missing, or not recognized after installing or uninstalling programs.

Learn about how to use your the Windows DVD Player app with Narrator, a built in screen reader that reads text on your screen aloud and describes events.

Oct 14, 2025 · To manually troubleshoot or upgrade your installation of Windows Media Player, try the following: Select Start button, enter features in the search, and then select Turn Windows features on …

Learn how to rip (copy) and burn (create) CDs and data DVDs using Windows Media Player.

Nov 12, 2015 · Describes the free Windows DVD Player app that is available if you upgrade from an entitled version of Windows 7, Windows 8 or Windows 8.1.

You can also try running a troubleshooter to diagnose and fix common sound playback problems, or a troubleshooter to diagnose and fix common CD or DVD drive problems.

Insert the disc into your PC or external CD-DVD drive, and then follow the instructions on your screen. You might be asked for an admin password. If install doesn't start automatically, check your AutoPlay …

If the third-party DVD decoder cannot play DVDs, Media Player 9 also cannot play DVDs. Most DVD related issues can be resolved by uninstalling and then reinstalling the third-party DVD software or …

Find answers to common questions about codecs and DVD decoders in Windows Media Player.

To work around this problem, exit Windows Media Player before you insert the disc. Or, if the audio device is not enabled, use the Sound item in Control Panel to enable the audio device.