If you need to make a car insurance claim, you can report this online in My Account. It’s available 24/7, so you can register your claim whenever is most convenient for you. Simply fill in our online form and we’ll contact you once we have your details. You can also chat online with one of our agents about an existing claim. Our Claims Live Chat Service is available 9am - 5pm, Mon-Fri - just click the ‘Need Help?’ button to get started. | esure